Frequently Asked Questions (FAQ) - Rewired Academy

Last Updated: [03-24-2025]

General Questions

Q1: What is Rewired Academy?
A: Rewired Academy is a training and certification program that provides evidence-based tools and holistic self-care strategies to help individuals recover from addiction and unhealthy behaviors.

Q2: Who is Rewired Academy for?
A: Our programs are designed for individuals seeking personal growth, professionals in the recovery space, and those looking to become certified Rewired Recovery Coaches.

Q3: How do I enroll in a course?
A: You can enroll by visiting our website, selecting a course, and completing the registration and payment process.

Enrollment & Eligibility

Q4: Are there any prerequisites to join?
A: Some advanced courses may have prerequisites, but most programs are open to all individuals committed to growth and recovery.

Q5: Can I take multiple courses at the same time?
A: Yes, but we recommend focusing on one course at a time to maximize learning and retention.

Q6: Do I need prior experience in recovery coaching?
A: No prior experience is required for most programs, but professional certifications may require specific qualifications.

Payments & Refunds

Q7: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment methods.

Q8: Do you offer payment plans?
A: No, Unfortunately payment plans is not yet available.

Q9: What is your refund policy?
A: Payments are non-refundable unless stated otherwise in a specific program’s policy.

Course Content & Structure

Q10: How long do I have to complete the course?
A: You have 120 days (4 months) to complete the course. While we recommend finishing it within 2 months, we understand that life can get busy. If you need more time, feel free to reach out to us at info@rewiredacademy.com, and we’ll be happy to extend your access.

Q11: How long do I have access to the course materials?
A: Most courses offer lifetime access unless stated otherwise.

Q12: Are there any live sessions?
A: Some courses include live coaching or Q&A sessions. Check your course details for specifics.

Certification & Accreditation

Q13: Will I receive a certification?
A: Yes, upon successful completion, you will receive a Rewired Recovery Coach certification.

Q14: Is the certification accredited?
A: Our certification is recognized by professionals in the field and Accredited by CCAPP

Q15: Do I need to renew my certification?
A: Some certifications may require renewal or continuing education. Details will be provided upon completion.

Support & Resources

Q16: How do I get help if I have questions?
A: You can reach out to our support team via email or through the user portal.

Q17: Is there a community or support group for students?
A: Yes, we have a private online community for students and alumni.

Q18: Can I book a one-on-one session with an instructor?
A: Yes, depending on the program, private coaching sessions may be available for an additional fee.

Policies & Guidelines

Q19: What happens if I violate the code of conduct?
A: Violations may result in warnings, suspension, or removal from the program without a refund.

Q20: Can I share course materials with others?
A: No, all course materials are for personal use only and cannot be distributed.

Q21: What if I need to pause my course?
A: You can access the materials at your own pace. If you need extended time, contact support.

Technical & Access Issues

Q22: What if I have trouble accessing my course?
A: Try clearing your cache or using a different browser. If issues persist, contact our support team.

Q23: Can I access courses on my phone or tablet?
A: Yes, our platform is mobile-friendly.

Q24: Are the videos downloadable?
A: No, but you can stream them anytime as long as you have internet access.

Career Opportunities & Business Growth

Q25: Can I start my own coaching business after certification?
A: Yes! Our certification equips you with the tools to start your own coaching practice.

Q26: Will you help me find clients?
A: We provide marketing resources and strategies, but securing clients is your responsibility.

Q27: Can I work for Rewired Academy after completing my certification?
A: Opportunities may be available for top graduates. Reach out to us for more details.

Miscellaneous

Q28: Can I request a custom training program for my organization?
A: Yes, we offer tailored programs for organizations and teams.

Q29: Do you offer scholarships or discounts?
A: Occasionally, we offer scholarships or discounts. Check our website for updates.

Q30: How can I stay updated with new courses and events?
A: Subscribe to our newsletter and follow us on social media for the latest updates.